Smart911 Frequently Asked Questions
Trouble Logging In
General
Privacy & Security
My Safety Profile, Information & Registration
- How can I tell if my phone number has been confirmed?
- What information is provided to the 9-1-1 operator?
- What if I do not receive a Text Confirmation?
- Registering for Smart911 and Creating a Profile - A How To Guide
- Who enters and maintains my Smart911 information?
- How can I view and update my Smart911 Safety Profile?
Service Availability
Camera Sharing
- What happens to my cameras if I delete my Smart911 profile?
- How do I stop sharing camera information?
- Can public safety view my camera feed directly?
- What organizations can view my shared camera information?
- What kinds of cameras can I share?
- Is camera information included with my emergency profile during a 911 call?
Services Options & Cost
Emergency Preparedness Services
- Introduction to Emergency Preparedness Services
- How can I tell if I am able to share my profile with Emergency Managers through this service?
- How is my information accessed by Emergency Management?
- Can I change my mind about who I share my information with after my initial registration?
- Why should I share my information with Emergency Management?