How can I control who sees my Smart911 information?

Smart911 Safety Profile

Your Safety Profile will only be displayed to a 9-1-1 call taker if

1. You have opted into sharing your Safety Profile, and
2. You place a 9-1-1 call from a phone confirmed with your Smart911 account, and
3. The 9-1-1 center receiving your call participates in the Smart911 program.

You are in full control of the information you enter and the phone numbers you choose to associate with your Safety Profile. Please note that once information is shared with 9-1-1, it may then be subject to public disclosure. For example, your address could be listed on a police report.

To opt into sharing your Safety Profile

Navigate to Account Settings, scroll down to the Preferences section, and select "Share my Smart911 Profile..."

• Note: You will automatically be opted into sharing your Safety Profile if you selected Safety Profile in the registration process. You can always opt out by de-selecting the above checkbox.

To confirm your phone number

Please review How can I tell if my phone number has been confirmed?

Advanced Emergency Management

Some Emergency Management jurisdictions also subscribe to Smart911’s advanced Emergency Management system. In these jurisdictions, users can make information within their profile available to Emergency Management Agencies in the event of an emergency. This allows these agencies to search for individuals in need based on criteria in their profile. For example: individuals relying on electricity for medical needs or those who need assistance evacuating in a natural disaster.

If you enter an address within a jurisdiction subscribed to this service, you will be asked if you wish to participate in this program. Your participation helps your local Emergency Management agency better prepare for and respond to emergencies.

To opt into sharing your Advanced Emergency Management

Navigate to Account Settings, scroll down to the Preferences section, and select "Share my Profile with ... to support emergency preparedness.":

• Note: You can always opt out by de-selecting the above checkbox.

Camera Registration

Some law enforcement agencies also utilize the camera registration program. These agencies can view the location and contact information for cameras registered nearby them, and they might contact individuals if the camera's footage may be helpful in an investigation.

By adding a camera into the Smart911 system, you are opting into this program. If you do not want to share this information, delete the cameras on your account.