Smart911 allows citizens to provide the additional details that 9-1-1 call takers may need in order to assist them during an emergency. When you dial 9-1-1 without Smart911, the information received by the 9-1-1 call center can be limited based on the type of phone you are calling on. With Smart911, any time you make an emergency call from a phone registered with your Safety Profile and that emergency call comes into a supported 9-1-1 call center, the 9-1-1 system recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call.
At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911 ensures that the details you would need to tell 9-1-1 are immediately available in the event you cannot verbally provide them.