If you request a voice confirmation, Smart911 will place an automated call to your phone. It is possible that your carrier may incorrectly identify this call as spam, or may even block the call altogether.
If you do not receive a within a few minutes of choosing the confirmation option, please do the following:
- Verify the phone number that you are registering is correct.
- Add 617-668-1911 to your phone contacts.
- Retry the confirmation.
If you are still not receiving a confirmation call, click the "Still need help" button in the upper right corner of this page to contact our support team. If need be, we can validate your number for you.