How can I control who sees my Smart911 information?

Your Safety Profile will only be displayed to a 9-1-1 call taker if

  1. You place a 9-1-1 call from a phone confirmed with your Smart911 account, and
  2. The 9-1-1 center receiving your call participates in the Smart911 program.

You are in full control of the information you enter and the phone numbers you choose to associate with your Safety Profile.

Some Emergency Management jurisdictions also subscribe to Smart911’s advanced Emergency Management system. In these jurisdictions, users can make information within their profile available to Emergency Management Agencies in the event of an emergency. This allows these agencies to search for individuals in need based on criteria in their profile. For example: individuals relying on electricity for medical needs or those who need assistance evacuating in a natural disaster.

If you enter an address within a jurisdiction subscribed to this service, you will be asked if you wish to participate in this program. Your participation helps your local Emergency Management agency better prepare for and respond to emergencies.

You can change your sharing preferences and Smart911 Safety Profile content at any time by logging into your Smart911 account and clicking on Account Settings at the top of your screen.