What do I do if I forget my Password?

If you have forgotten your Password, you can follow the below steps to retrieve it:

Navigate to https://smart911.com/smart911/retrieveLoginInfo.action

2. Enter your User ID and click "Continue". If you do not know your user ID, select "I forgot my user ID"

 

 

3. You will be prompted to receive your security code via email, phone call, or through a text

4. **DO NOT CLOSE THE NEXT WINDOW**

5. Enter the password reset code you received in the previous step and your new password.