What do I do if I forget my User ID?

If you have forgotten your User ID please take the following steps:

1.  Click this link to go to the Smart911 Login Page:  LOGIN PAGE 

2. Click on the 'Forgot User ID or Password?' link

   

3. Click on the ' I forgot my User ID' button

   

4. Use your Email Address OR 'Continue without email'

   

5. If you chose Option A (using your email address)

   1. Enter your email address and click the 'Submit' button. You will receive the following notification

      

6. If you chose Option B (continue without email)

   1. Enter the Last Name and Phone number associated with your account

   2. Select 'Text Me' or 'Call Me' to receive your account Username