Can 9-1-1 operators access my Smart911 information even if I don’t call 9-1-1?


Smart911 information is only made available to 9-1-1 call takers when you call 9-1-1 from a phone that has been verified with your Safety Profile.

Some areas have access to Smart911’s advanced Emergency Management system, through which Emergency Managers can access information within your Safety Profile when planning for and responding to emergencies. Your profile is only searchable by Emergency Management if you live or work in a supported area, and ONLY if you have elected to make information in your profile available to these agencies. if you provide an address in an area subscribing to this aspect of the Smart911 service, you will be asked if you wish to participate.